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PRIVACY POLICY

PRIVACY POLICY STATEMENT - INDIA 

Here at Hotel Guncha Siddhartha (also known as Hotel Guncha) we have a strong commitment to provide service of a consistent standard and maintaining the privacy of our customers and visitors to our websites and social networks. You may have questions about how we gather and use the information that you provide to us, the following statement will inform you of the privacy principles that govern our use of information that we obtain from our customers including information obtained from our website and social networks listed in this privacy statement ("statement").  

 

We do not collect personally identifiable information when you browse this website, unless you provide this to us via book now sections, sign up to emails, via telephone and information willingly provided. We use this information supplied by you to personalize content we send to you, for example by ticking the tab -  YES I would like to receive information and offers (on the book now sections). We ask you to voluntarily supply us with this information to help us in presenting you with recommended content. We will/may often use your contact information for the following purpose(s):

  1. Confirmations via email, telephone or in writing if booked directly through us

  2. Send you pre - arrival message with summary of your confirmation

  3. Notify you of special offers and promotions

  4. Send you customer satisfaction surveys

  5. Send you our updates and news

  6. Join our waiting list

You can opt out of marketing communications at any time, please send us an email with your details (i) name, (ii) address, (iii) reasons (not mandatory) on privacy@hotelgunchasiddhartha.com. This website is not intended for children and we hold no responsibility otherwise. 

 

After your stay we retain your personably identifiable information including details of your stay, room type and accommodation type via our inhouse systems. You can access our website from mobile devices for which the same privacy policy and terms and conditions apply. Hotel Guncha Siddhartha holds no responsibility of the use of our website from mobile devices, these remain with the respective service providers.

 

Confidentiality storage of information

 

We treat the information you provide to us as confidential information and this information will only be used in respect of the above unless otherwise opted out by our customers. Hotel Guncha Siddhartha does use the services of third party processors such as market researchers, third party external marketing and advertising which are used to provide our customers with a better service and personalized recommendations. By using our website, services and or products you accept our use of the above. 

 

Legal

 

This is an Indian website and is subject to laws of the government of India with local jurisdiction of Dalhousie applies. Hotel Guncha Siddhartha will disclose personally identifiable information without permission when required by law, or in good faith belief that such action is necessary to investigate or protect against harmful activities to Hotel Guncha Siddhartha and its customers, guests, visitors, associates or property (including this site), or to others. Laws related to personally identifiable information vary by country.

 

 2021/22

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